Botanic Choice
Reviewed: 08/26/2009 by Penny Branly
Off the top
With plenty of information to share and a wide variety of nutritional products and supplements that may treat hangovers to anxiety to cholesterol, Botanic Choice is a promising site that has over 100 years of experience in herbal remedies and natural products. Visitors can use the search box to find what they are looking for or you can choose your specific health issue and view a list of products designed to treat it. Instead of offering the same products and brands as every other health supplements site, Botanic Choice provides a slew of specially-formulated supplements that are exclusive to their website and won't be found anywhere else online.
Customer Relations
Customer service is a vital part of this site. You can order by phone or online 24/7. Customer service representatives are available weekdays from 8am to 9pm and weekends from 9am to 5pm. Questions and comments can also be sent via e-mail and responses are usually sent within two business days.
Is the price right?
The product pricing seems quite reasonable and they also provide a Super Savers page where you can sign up and get products at a discount. Shipping costs vary depending on type of service you want and where the items are being shipped. Botanic Choice provides a detailed "Shipping Information" page, so you can calculate your shipping costs before deciding to buy.
What else will I find?
Aside from having an extensive amount of health information, this site certainly doesn't skimp on the extras. Botanic Choice provides a convenient auto-refill program, a birthday special and free products if you sign up for a Botanic Rewards card. They also provide a wide variety of articles on different topics and visitors can subscribe to newsletters. Botanic Choice offers a 100% satisfaction guarantee, but it isn't clear how long the guarantee lasts. They do however provide you with a link to check your order status, which can be helpful if your package doesn't arrive when it's scheduled to.
The bottom line
You will find that the site itself is easy to navigate and online transactions are pretty much a breeze. The variety and depth of products coupled with their attention to customer service makes Botanic Choice really stand out among its competitors.
Store Facts
| Available products | Natural Herbal Remedies |
|---|---|
| Available Languages | English |
| Support Telephone Number | (800) 644-8327 |
| Online Live Support | No |
| BBB Rating | N/A |
| Payment Options | Credit Card |
| Accepted Credit Cards | American Express, Discover, Mastercard, Visa |
| Return Policy | Full refund |
| Available Destinations | Global |
| Shipping Methods | UPS, USPS |
| Shipping Costs | There is a $5.95 shipping/processing fee. Free shipping for orders over $75. |
| Delivery Time | 7-10 business days. |
