Reviewed: 11/17/2009 by Mark John Hiemstra
Off the top
At first glance, Herbal Remedies does look a little bit busy and confusing, but that's just because they have so many products for sale. Once you start to use their powerful search functions, you will be able to find thousands of products that range from Vitamins and Minerals to essential oils and aromatherapy.
Right off the bat, you will be presented with a large number of products on the Herbal Remedies homepage. In addition to a wide range of vitamins and natural supplements, you will also find cosmetics, pet care products and even some kitchen appliances. At times, it seems as though the site lacks focus, while at others, it seems like a wonderful thing to have such a wide variety of products available in one place.
You can contact a customer service representative over the phone from 9am to 5pm, Monday to Friday, or you can email them with your queries.
Your products can be purchased with any major credit card on the site, or you can send them money orders or checks by mail. Telephone orders are also permitted. You have several options for shipping that go from Overnight, for fastest service, to Ground Delivery, which takes three to six days.
Be aware that, when ordering products from outside of the USA, some countries place restrictions on supplements that are allowed into the country, so you might want to check on that before ordering.
This site claims to be one of the top-rated nutritional supplement sites on the Yahoo customer satisfaction surveys site.
Is the price right?
Specials on products are a mainstay of this site and, whether it is a special price for the site itself or a discount from the manufacturer's prices, you will always find specials of some kind here. You will find some products listed at half of their regular price.
What else will I find?
As the site is a reseller, not a manufacturer of the products that they sell, they are not able to make any therapeutic claims for any of the products that they sell, in accordance with FDA regulations.
In addition to the products that they sell, you can also find an archive of newsletters that answer a variety of questions on many health-related issues.
The bottom line
This site will help just about anyone find a product that they are looking for and will provide them with a competitive price and reasonable shipping rates. The bottom line is, Herbal Remedies is a massive site with a wide variety and special pricing on many of their goods.
|Available products||Herbal Remedies and Supplements|
|Support Telephone Number||(866) 467-6444|
|Online Live Support||No|
|Accepted Credit Cards|
|Return Policy||Full refund minus shipping costs (books, DVDs, CDs, and tapes are non-refundable).|
|Shipping Costs||Cost of shipping varies by location. For most international shipping destinations, excluding Canada, shipping costs start at $21.99|
|Delivery Time||PO Boxes, APO/FPO Delivery (with tracking): 3-10 business days
Ground (with tracking): 3-6 business days
USA 3-day (with tracking): 3 business days
International shipping: 5-7 business days