Mother Nature
Reviewed: 07/15/2009 by Mark John Hiemstra
Off the top
A clean, nicely-designed and easy-to-use site, Mother Nature brings you a good variety of vitamins, minerals and supplements. Since 1995, this site's mandate has been to provide its customers with the resources to find "natural, cruelty-free and environmentally friendly health and beauty products."
MotherNature has an incredibly large amount of products that are easy to find, due to the great design. The site is set up with "shopping aisles," that users can peruse to find the products they are looking for. They have everything from vitamins and supplements to keep your body strong and healthy to products for sexual health and weight loss. There is even a "home and grocery" section with a number of special items. There are kosher and organic items for sale as well.
Customer Relations
There is a good deal of information on the site that should clear up questions that users might have regarding the site and its policies and procedures. If you want to speak to a representative directly, you can do so from 9am to 5pm EST, Monday through Friday. An email form is also provided. Ordering by phone can be done 24 hours a day, seven days a week.
Customers who purchase more than $49 worth of products will receive free standard shipping by UPS or the USPS within the Continental US and should take two to seven business days. All other orders can by shipped by priority or express service with the USPS. There is no information on the site for international shipping.
They have a quick reorder function for customers that have already placed orders.
Is the price right?
Many of the products listed on the site have sale prices that are 20 to 35% off the regular price. There is a section that lists sale items with some having up to 70% off discounts.
What else will I find?
There is a "learning center" where customers can purchase books on many natural health issues. You won't find any newsletters or information from health professionals at this site.
The bottom line
There are quite a few products at Mother Nature and many of them are offered at a discount. Offering free shipping for certain orders is a great feature and the kosher and organic products are a great thing to find. The bottom line is, this site provides customers with great discounts on many different health and lifestyle products.
Store Facts
| Available products | Natural and Organic Health Products |
|---|---|
| Available Languages | English |
| Support Telephone Number | (800) 439-5906 |
| Online Live Support | No |
| BBB Rating | N/A |
| Payment Options | Credit Card, Personal Cheque |
| Accepted Credit Cards | American Express, Discover, Mastercard, Visa |
| Return Policy | 100% satisfaction guaranteed. |
| Available Destinations | USA |
| Shipping Methods | UPS, USPS |
| Shipping Costs | Standard (Free on orders greater than $49)
Priority $7.99 (minimum)
Express $12.99 (minimum)
Orders over $49 are shipped Free. By Priority mail is a minimum of $7.99. By Express mail is a minimum of $12.99. |
| Delivery Time | 2-7 business days (Standard) 2-4 business days (Priority) 1-2 business days (Express) |
User Reviews
| Penny wrote: Posted: 12/26/2011 100/100 |
I will never do business with them again. Like the others, I have not received my package from them -ordered 10/27, today is 12/26. Customer service is dismal at best, email being the only way to communicate with the company regarding an already placed order. I plan to dispute the charges asap. Save yourself headache and shop elsewhere. |
|---|---|
| Fred wrote: Posted: 11/21/2011 100/100 |
Would NOT recommend. Ordered items on Aug. 28, 2011. CC immediately billed. It is now 11.20.11 and no shipment. Cancelled items on 10.26.11 ... no refund ... no response to either me or the CC company. |
| Skydancerca wrote: Posted: 11/20/2011 30/100 |
Ordered three items early September. Two items finally arrived 6 weeks later. The last item never arrived. No response at all to any e-mails. Finally had to file charge back for the last item.They are either completely disorganized or are trying to cheat buyers. Would NOT recommend and would NOT buy from again. |
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