New Vitality
Reviewed: 09/02/2009 by Penny Branly
Off the top
Offering an extensive array of health supplements and natural skin care products, New Vitality is committed to bringing quality products to its customers. The categories are neatly divided along the top, making it very easy to find the products you seek. They range from cardiovascular health and prostate health to weight loss supplements, skincare and even pet health. It is comforting to know that the products are fabricated and manufactured in a GMP-credited facility and are formulated by a group of health professionals including doctors, nutritionists and chemists.
Customer Relations
Customer support for this site seems to be well-maintained. Consumers can contact Product Advisors via telephone and e-mail 24/7. Their refund policy extends for 30 days and includes a full refund minus shipping costs. They offer various shipping methods, through UPS, USPS and it should take between seven and 10 days if you ship on a normal level and about five days for rush shipping. Ordering can be done through speaking to a company representative or online and NewVitality accepts most major credit cards and e-checks, making it quite an easy transaction.
Is the price right?
Prices vary depending on the product, but they do provide enticing "Buy 2, Get 1 Free" offers on some products. If you choose the Super Saver option, you can save more or receive a bonus item. Shipping is free for online US orders over $150. Shipping costs for regular orders are $4.95 for one item and $7.95 for multiple items. Standard delivery times are about seven to 10 days, but there are rush shipping options available for a higher cost.
What else will I find?
New Vitality has a good FAQ section that answers most questions that you would want or need to know. Ingredients, dosage and product-specific benefits accompany each product page and also include their own FAQ section on that particular item, which is helpful. They also have customer reviews listed so you can see exactly what others have thought of this item and how it benefitted their specific health issue. You can sign up for a monthly newsletter to keep abreast of new products from the company as well as health tips, articles, health trivia and discounts.
The bottom line
New Vitality provides a vast amount of products and the site is pretty easy to navigate. The purchasing process is easy and the quality of information is more than adequate in advising you on the benefits of using their products.
Store Facts
| Available products | Vitamins and Herbal Supplements |
|---|---|
| Available Languages | English |
| Support Telephone Number | (800) 943-6465 |
| Online Live Support | No |
| BBB Rating | N/A |
| Payment Options | Credit Card, E-Check |
| Accepted Credit Cards | American Express, Discover, Mastercard, Visa |
| Return Policy | Full refund minus shipping. |
| Available Destinations | North America |
| Shipping Methods | UPS, USPS |
| Shipping Costs | Shipping and handling for 1 bottle is $4.95. Shipping and handling for 2 bottles or more is $7.95. |
| Delivery Time | 7-10 business days. |