Puritan's Pride

Reviewed: 07/02/2009 by Mark John Hiemstra

Off the top

Puritan's Pride is a manufacturer and seller of vitamins, supplements and natural health products. They have hundreds of products in about 30 categories. From Acai to Zinc, whatever you are looking for is bound to be here. Starting out as a mail-order service more than 40 years ago, this reputable company has grown to the point where they package more than 14 million bottles of products each month.

All of the products on the PuritansPride site are manufactured by the company themselves. Because you will be buying directly from the manufacturer and there is no middleman, they are able to provide competitive prices as well as a quality guarantee.

Customer Relations

A live chat function is provided on the website.  However, instead of in-depth information, most queries are answered by providing a link to a part of the site that may have some relevance to your query.

There is an extensive "help center" that will direct you to pages that will answer many frequently asked questions. Orders are shipped by UPS or the USPS for $4.95 in the Continental US. International customers are charged postage based on the size and weight of the package, plus a $4.95 handling fee.

Customers not satisfied with any purchased product may return the unused portion within one year for a refund. Customers will have to pay for any shipping costs for returned products.

Is the price right?

For some products, if you buy one, you'll get one free - with others, if you buy two products, you'll get three of the same product for free. There is a clearance center with many products that are listed at up to 50% off the original price.

What else will I find?

You can browse through the top-selling products to see what other people are buying. There is a section with news items relating to health issues with articles written by a third-party source called HealthNotes with a list of more than 50 contributors.

The bottom line

As a site that sells its own products, Puritan's Pride is able to make guarantees that many other sites cannot. They have a wide variety at competitive prices. The bottom line is, this site provides good products for a reasonable price.

Store Facts

Available products Vitamins
Available Languages
Support Telephone Number (800) 645-1030
Online Live Support No
BBB Rating N/A
 
Payment Options
Accepted Credit Cards
Return Policy Return unused portion with explanation and will be provided a refund proportional to the unused portion
 
Available Destinations Global (excluding France and Germany)
Shipping Methods
Shipping Costs $4.95 Standard Handling Charge (domestic) Extra $7.39 for international orders
Delivery Time UPS Ground 3-7 business days USPS 2-8 business days

User Reviews

Juliette wrote:
Posted: 08/27/2012
90/100
I'm really irepessmd with your writing skills and also with the layout on your blog. Is this a paid theme or did you customize it yourself? Anyway keep up the excellent quality writing, it’s rare to see a great blog like this one today..
Gary Young wrote:
Posted: 07/13/2012
5/100
Their Customer Service sucks. Customer Service agent was arrogant and rude, She refused to tell me her name and tried to make their error into my fault. They back order products without notification and average back order time is 6 - 8 weeks. However, they collect their money at the time of order. No substitutions allowed when they back order even for a product of lesser cost.
Angelica wrote:
Posted: 07/25/2010
100/100
My husband and I have been ordering from Puritans Pride for several years. We did a lot of research on various companies before settling on this company. They have great prices, great products, and have been in business for a long time. I highly recommend this company. If you do your own research you will also find that this is a solid and trustworthy company, unlike some of the fly-by companies.
Total comments: 6 - Average Score: 66.7 / 100
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