Reviewed: 07/02/2009 by Penny Branly
Off the top
Vitabase is a purveyor of herbal products and supplements. All Vitabase brands are manufactured within the United States and therefore, their manufacturing facilities are inspected by FDA officials on a regular basis. Vitabase also procures their raw ingredients from sources located all over the world, not solely relying on possible mediocre raw materials found only in the USA. The site itself may not be the most glamorous, but it gets the job done. Visitors can use the search box to shop by brand, product or keyword. There is considerable information on each product and each product page includes links to articles and other sites where you can procure even more information and research.
Customer care seems pretty adequate with a clearly marked telephone number and operating hours running from 8 am to 11 pm Eastern Standard time from Monday to Friday. Their return policy is fair, allowing for a 60-day money back guarantee, provided you have contacted them and gotten yourself a RMA number. Shipping options are reasonably priced and domestic orders within the USA enjoy free shipping on orders over $60.
Is the price right?
The Vitabase brand is quite reasonably priced and this site also provides a sale section as well as a Daily Deal on one specific product, which is heavily discounted and therefore great if you want to try a product out and don't want to pay heavy prices.
What else will I find?
This web site provides a lot of extras. You can view product videos featuring Dr. Passero, the site's certified naturopathic physician. There is also a vast Q&A section that you can search or you may submit your own question to be answered by one of the specialists whose names are listed right on the site. Also useful is the site's Supplements Advisor. It allows you to enter your age and gender to find out specific supplements that can benefit you. Vitabase also offers loyal consumers the VitaRewards program. With every dollar you spend, you accumulate one point. These points can then be used as credits on products.
The bottom line
With its wide product variety and wealth of information, Vitabase is worth a visit. The extensive health resources alone make this web site a valuable source for all your health supplement needs.
|Available products||Nutritional Health, Herbal and Vitamin Supplements|
|Support Telephone Number||(888) 691-8134|
|Online Live Support||No|
|Payment Options||Credit Card, Money Order, Personal Cheque|
|Accepted Credit Cards||American Express, Discover, Mastercard, Visa|
|Return Policy||Full refund minus shipping costs.|
|Shipping Methods||UPS, USPS|
|Shipping Costs||$4.95 shipping and handling for domestic shipments
(may cost more, will notify customer) Shipping and handling for domestic shipments is $4.95.
International shipments sent via Global priority mail are $18 (may cost more, but will notify customer).
|Delivery Time||Next day (USA)
7-10 days (International)